We've got the answers.
Is it for everyone?
With our next-generation 1-second data capture, we can now accommodate almost anyone
— even babies, kids and pets. However, they must hold still for that 1 second.
Is 3D data capture harmful?
This non-contact process is entirely painless and harmless.
It’s just like having your photograph taken by more than 80 cameras at the same time.
What are the figurines made of?
We use a high performance composite powder, and the figurines have a nice clay-like feel and texture.
Most figurines are now printed with a hollow core to minimise breakage of very small parts such as fingers;
only XXL figures are non-hollow.
Will I get my figurine straight away?
Unfortunately, no. The entire process will take about 3 to 4 months due to the technical
complexity as well as high demand. You will be informed when your figurine is ready for collection.
How do I take care of my figurine?
Just as you would with any work of art, treat it gently. While a special coating has
been applied to strengthen it, your figurine may break when it falls over, especially
the fine thin parts. Also, keep it away from direct sunlight, water, high heat and humidity.
Can I order more than one?
Yes, plus we offer reprints at discounted prices. Do contact us within 6 months of receiving
the original as your data might not be archived longer than that.
Can I cancel or reschedule my appointment?
To reschedule, please contact us at least 3 days in advance. However due to the
limited number of slots, we cannot guarantee the availability of another session.
We regret that no refund will be given in the event of cancellation.